Emergency Incident Response

Think you're under attack? Let's contain it — now.

If you are seeing ransomware, a suspected breach, or unusual activity across your systems, every minute counts. Our incident response team is available 24/7 — and you do not need to be an existing client.

First 15 minutes

What to do right now

If you are mid-incident, these steps help limit the damage before we are engaged.

Do this right now

  • Disconnect affected devices from the network — unplug the network cable or disable Wi-Fi to limit the spread.
  • Leave affected systems powered on unless instructed otherwise — shutting them down can destroy evidence.
  • Write down what you have seen and when — error messages, ransom notes, unusual activity, and timestamps.
  • Alert your leadership and, if you have one, your cyber-insurance provider.
  • Call our response line so we can begin containment with you right away.

Avoid these mistakes

  • Do not pay a ransom or communicate with the attacker before getting expert advice.
  • Do not reboot, reimage, or "clean up" affected machines — you may erase critical forensic data.
  • Do not discuss the incident over potentially compromised email or chat — attackers may be watching.
  • Do not assume it is contained because it looks quiet — attackers often go undetected for weeks.
Our response

What happens when you call

A clear, calm process that moves you from crisis to recovery.

Triage

We get on a call within minutes, assess what you are seeing, and determine the scope and severity of the incident.

Contain

We move immediately to stop the spread — isolating affected systems and cutting off the attacker's access.

Eradicate

We remove the threat from your environment and close the gaps that allowed it in.

Recover

We help you safely restore systems and operations, verifying each one is clean before it goes back online.

Review

We deliver a clear root-cause analysis and the practical steps to keep it from happening again.

Don't wait it out — call us

The sooner we are involved, the more we can contain. Reach our incident response team any time, day or night.

Call +1 (000) 000-0000